Privacy Policy

Welcome to Force Puissante (pronounced "for-say-puu-sunt"), which means Powerful Strength in French. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase from us. Force Puissante was created in loving memory of my father, Clifford Drummond Sr., to continue his legacy of joy and strength. We value your privacy and are committed to protecting your personal information.

1. Information We Collect

We collect various types of information in order to provide and improve our services:

  • Personal Information: When you place an order or register on our site, we collect information such as your name, email address, mailing address, phone number, and payment details.

  • Order Details: Information about the products you purchase, such as the type, size, and customization details.

  • Usage Data: Information about how you interact with our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information in the following ways:

  • Order Processing: To process and fulfill your orders, including sending you emails to confirm your order status and shipping details.

  • Customer Support: To respond to your inquiries and provide customer support.

  • Personalization: To tailor our services to your preferences, including customizing jewelry and suggesting products you might like.

  • Improvement: To improve our website, products, and services based on your feedback and usage patterns.

  • Marketing: To send you promotional materials and updates about new products and special offers, with your consent.

3. Protecting Your Information

We implement a variety of security measures to maintain the safety of your personal information:

  • Data Encryption: We use secure server technology and encryption to protect your data during transmission.

  • Access Controls: Only authorized personnel have access to your personal information.

  • Regular Audits: We regularly review our security practices to ensure your information is protected.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

  • Legal Requirements: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Your Rights

You have the right to:

  • Access your personal information and request details of the information we hold about you.

  • Request correction of any inaccurate or incomplete information.

  • Request deletion of your personal information, subject to certain exceptions.

  • Opt out of receiving marketing communications from us.

6. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically.

7. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us.

Thank you for trusting Force Puissante with your personal information. We are committed to honoring the legacy of Clifford Drummond Sr. by making you smile and providing you with beautiful, customized crystal jewelry.